Friday, April 09, 2010

Canon expands services program to Pro Videographers

A service program Canon offers to Still Photographers has now been expanded to include Videographers. Canon’s Professional Services (CPS) offers three levels of service benefits:

CPS Silver
  • Offered free-of-charge to qualifying videographers, cinematographers and filmmakers.
  • Welcome kit
  • Access to CPS phone hotline
  • 20 percent discount on repairs.

CPS Gold
  • Equipment evaluation loans for a limited trial period
  • Expedited three-day turnaround on service items
  • 30 percent service discount,
  • Two free Check & Clean vouchers and backup loan equipment, when available, if repair or service exceeds the three-day turnaround.
  • Annual fee of $100

CPS Platinum
  • Rriority access to equipment evaluation loans for a two-week trial periods
  • 60 percent discount on repairs
  • Expedited two-day turnaround on service items (available in June)
  • Platinum members can request backup equipment while their equipment is being serviced. Requested backup equipment is sent out upon the service center’s receipt of the member’s equipment.
  • Annual fee of $500

Equipment evaluation loans will include current professional DSLR equipment and accessories including the EOS 5D Mark II Digital SLR camera, as well as the new Canon XF305 and XF300 Professional Camcorders. The Canon XF305 and XF300 professional camcorders are expected to be available for loan in June.

Current CPS program members are qualified for the video equipment service and likewise, CPS members under the video qualifications will also qualify for still camera service and benefits.

Canon Professional Services

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