You must complete a RMA form and send in your cameras to Sony in Teaneck, NJ. Call Sony support for complete details and the required form. You pay for the shipping to them, they pay it when going back to your location.DVInfo: NX5U Buffer Error w/ Camera & FMU128 | Solution for Firmware Update
Wednesday, May 05, 2010
Firmware fix for Sony HXR-NX5U
Marshall Levy reports that Sony has a firmware fix for the problems with Buffer Overflow when doing dual recording, as well as the "Error writing to external memory" error on the HXR-NX5U. Unfortunately, the camera has to be sent in to Sony -
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